Apple’s introduction of an unlocked and contract free iPhone
5 may be a big thing in the United States, but for the rest of the world it’s
business as usual. But it might herald a change in the US market that will
benefit consumer choice.
Having consumers buy a subsidised phone on a two year
contract has a lot of advantages for the network carrier, but having options in
the pay as you go market, as well as SIM only deals and buying the hardware
outright is something that is an accepted practice outside of the US.
In the run up to the launch of the iPhone 5 in the UK, SIM
only networks such as GiffGaff saw their
user base request the new nano-sim in preparation for the unlocked smartphone
from Apple; pay as you go data plans in many countries are heavily tailored to
data usage for smartphones; and there is very little to stop someone with a two
year contract switching the SIM into another phone to see out the contract
period. In America the carrier relationship is much more powerful. Handset
costs are subsidised to a huge extent. Smartphones on sale for $50 are clearly
not being sold at the true cost of production, but it’s the expected price. And
if you want to end or switch a contract out, there is a high cost to pay.
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By opening up the smartphone market in America with more
options for pay as you go users, Apple could have a positive effect on the
whole ecosystem. Arguably the press from the American media drives the stories
that promote the ‘winning’ smartphones, and that concentrates the story on the
carrier, rather than the Lumias, Galaxies, and iPhones of the world.
Just as manufacturers are looking to have people locked into
ecosystems, there is a secondary battle to own the customer. With a
reliance on subsidised hardware, the relationship remains with the carrier.
This is where Apple could help the rest of hardware
manufactures. Tim Cook’s company does its best to grab user details, both
through the iTunes setup and the billing relationship required for app and media
purchases. Microsoft are making similar moves with Windows Phone to direct
people to register via a Windows ID and set up payment for the Windows Store,
and Google has the requirement for a Google account and payment details to
fully engage with Android.
All of these relationship require nothing more from the
carriers. In essence they become little more than data pipes while the fun
stuff happens between users and ecosystems.
Carriers would likely prefer this not to happen, and the two
year contracts and subsidies ensure people will return to buy their handsets
from them because for many in the US there is no other valid choice. The rest
of the world knows differently and the carrier model sits alongside the
contract-free option quite nicely.
Opting out of a restrictive carrier grip is a choice the
hardware manufacturers would love for the consumers to have. Every little step
helps, which is why Apple’s move to supply unlocked handsets should be
applauded.
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